Privacy & cookies policy

Hello and thank you for visiting our site! This is where we keep our Privacy Policy. Our Privacy Policy was last updated on 17 April 2015. For information about our Cookies Policy, please click here.


The OI Engine website ( (the “Site”) is owned by OI Engine LP (“OIE”) and intended for use by people who want to know more about the open innovation software developed by OI Engine LP called OI Engine (“the Software”).   

OIE recognises the importance of protecting any information collected from the users of its Site, and has adopted this Privacy Policy to inform its users about the types of information OIE gathers about a user online while using the Site, how OIE may use that information, and whether IDEO discloses it to anyone.  

Please contact us at if there is anything you do not understand about the Privacy Policy or any of our privacy practices.

Information we collect and how we use it 

Browsing the Site does not require you to register for an account or provide any personal information to us.   In general, OIE will gather some generic information automatically, using Google Analytics for the purpose of determining customer service and website needs. Generic information does not reveal the identity of the visitor.  
We may automatically collect the following information:
·       technical information, including the IP address used to connect your computer to the internet, your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
·       information about your visit, including the URL clickstream to, through and from our site (including date and time); items you viewed or searched for; page response times, functional errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
·       We may use and share this information internally as well as with our affiliated entities which are based primarily in the USA and UK.
·       We may use tools to analyse data collected about you in order for us to improve our services and tailor those services to our users. Where we use a third party provider to analyse your data, we will take steps as far as possible to anonymise personal data shared with third parties. Third party tools used to analyse data will use and/or produce aggregated versions of user data.
·       If OI Engine LP or its assets (or those of its affiliates) are sold or transferred to a third party, the information held by us about you may also be transferred. ·       Information we receive from other sources. We may receive information about you if you use any of the other websites we, or our affiliates operate, or the other services we provide.

User communications

When you send an email or other communication to OIE, we may retain those communications in order to process your enquiries and respond to your requests. We do not use your email address or contact information or any third parties’ email address that you enter to send commercial or marketing messages nor do we give or sell this information to any third parties.


We invite people who are interested in hearing more about OIE’s activities to sign up to our newsletter. In signing up to the newsletter, you are giving consent for OIE to contact you using personal details you provide (“Subscription”). Our newsletter subscription list is managed by Mailchimp ( and your Subscription will be subject also to Mailchimp’s terms of use and privacy policy (

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Each version of this Policy will be identified at the top of the page by its effective date. If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at OI Engine, LP, 150 Forest Avenue, Palo Alto, CA  94301.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a positive experience when you browse our website and also allows us to improve our site and services. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you browse our site and agree. Cookies contain information that is transferred to your computer's hard drive. We use the following cookies:

●      Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
●      Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
●      Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
●      Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests, but also to ensure that we are aligning our website in the best way with our target visitors.

This cookie tracks users including a user’s first or most recent visit. This cookie tracks the day of a user’s visit.
_utmb and _utmc below track new sessions and visits to the site, including the length of the visit, arrival and exit times of users.
Please see _utmb above, it works together with _utmc
This cookie analyses how a user reached the site, which site they came from and their geographical location.
Google Analytics cookie. The _ga cookie is used to uniquely identify you as a visitor to this site. This is achieved by generating two random 32-bit numbers and setting them in a cookie, no personal information or data is tracked.
Google Analytics cookie. The _gat cookie is used to keep information and share certain information with Google as a company.
Wordpress uses the wordpress_[hash] cookie to store your authentication details.
After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you're logged in, and who you are, for most uses on the site.
This is used to customize your view of the administrative section of our site (which is restricted to certain people), and also the way the main site looks.

We use Hotjar to track and analyse user behaviour across our site.  Hotjar makes use of cookies to:
Identify your visitors across multiple pages / sessions (primarily used for conversion funnel analysis)
Display the correct content to your visitors (primarily used for widgets). Hotjar creates the following four persistent cookies which expire automatically after 365 days:

This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
Hot Jar_hjUserId
This cookie is set as soon as a user loads a page which contains the Hotjar code. The cookie contains a universally unique identifier (UUID) which allows Hotjar to track the same visitor across multiple pages and sessions.
This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

Hotjar also creates the following session cookie which only exists until a visitor ends their session:

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Removing Cookies

We use Google Analytics on our site. To opt out of being tracked by Google Analytics across all websites visit

You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. For guidance on removing cookies using your browser, please visit is owned by OI Engine, LP, 150 Forest Avenue, Palo Alto, CA  94301.